We provide leadership and coordination across all departments to help keep the Organization's daily operations running smoothly. Our role is to align services, budgets, and priorities so that programs can meet the needs of the community now and into the future.
Executive Office
General Government
The General Government Department is the organizational heart of the Algonquins of Pikwakanagan First Nation. While the individual departments deliver programs and direct services to our members, General Government ensures that the behind the scenes is coordinated, supported, and aligned with the direction of Chief and Council and the needs of the community.
Under the leadership of the Executive Director of Operations, our team provides the structure, systems, and oversight that allows the organization to function effectively, responsibly, and transparently. We support departments through strong governance practices, clear communication, modern technology, and consistent coordination, so the departments can focus on serving the community to the fullest extent.
General Government acts as the bridge between Chief and Council and the Departments, ensuring that leadership priorities are carried out in a way that supports departments and serves the community.
How We Fit Within the Organization
General Government plays a key role in making sure the organization runs smoothly, striving to ensure programs, services, and supports are there when community members need them. We work behind the scenes to keep departments connected, organized, and focused on serving the people of Pikwakanagan.
Our team helps by:
- Making sure decisions made by Chief and Council are carried out across the organization.
- Supporting staff so programs and services can be delivered without unnecessary delays.
- Keeping communication flowing between leadership, departments, and the community.
- Making sure systems, processes, and resources are in place to support service and accountability.

Services
We manage and support the technology systems that staff rely on every day, including computers, networks, software and security, ensuring staff can work efficiently and safely in serving the community.
Note: IT services are provided for Administrative staff and work-related needs only and are not available directly to community members.
We support how the Nation stays connected by sharing information with our members and the public through newsletters, the website, social media, media releases, and public notices. Our goal is to make sure information is clear, timely, and reflects the voice and values of the community.
Reception is the front door of the Administration building. Our receptionist welcomes visitors, answers phone calls, directs inquiries, and helps community members connect with the right staff, programs, or services.
Our Emergency Management function works to ensure the community is prepared for, and supporting during, emergencies and critical events. This includes planning, coordination, and communication to protect the safety and wellbeing of community members and staff.
The Emergency Management Lead also oversees the Community Support Personnel Program, where trained community members provide safety monitoring, wellness checks, and support when it is needed most.
This work is grounded on the community's values and cultural understanding, ensuring that emergency response efforts are respectful, effective, and rooted in the strength of the community.
How to Access Services
For most inquiries, we recommend starting with Reception during regular business hours. From there, staff can connect you with the right team or service.
You may also:
- Submit newsletter or community announcement requests through Reception
- Contact the Communications Lead for media or publication inquiries
- Contact the Senior Executive Assistant to request appointments with the Executive Director of Operations
Administration Office - 613-625-2800
Hours of Operation 8:30-12:00 & 1:00-4:30 Monday - Friday
Executive Director - Lisa Meness Ext: 235
Senior Executive Assistant - Rachel Mathieu Ext: 254
Communication & Public Relations Lead - Kyle Robinson Ext: 232
Digital and Communications Support Coordinator - Darren Commanda
Emergency Management Lead - Steven Benoit Ext: 251
Reception - Sherrylynn Sarazin Ext: 221
reception.admin@pikwakanagan.ca
Contact Us
1657A Mishomis Inamo
Pikwakanagan, ON, Canada
K0J 1X0
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